By Claire Moraa
- Automation is proving to be more than a productivity tool but a strategic tool for innovation
- Microsoft’s BPGI partners are standing in the gap to ensure organizations automate effectively and future-proof their businesses
Automation is not what it used to be a decade ago. Previously, it just meant offloading repetitive tasks to machines but in the ever evolving landscape of technology, it has become the cornerstone of achieving success in most businesses. Seeing the potential of automation, Realistic Computing CEO, Sequoia Ramsey, Simplicity IT CEO, Ameer Abdur-Razzaaq and Real Impact Technology CEO, Nyasha Tunduwani are at the forefront of ensuring organizations are embracing an ‘automation-first’ approach to future-proof their operations and scale efficiently for continued success.
Why This Matters: An automation-first approach is not just about getting rid of time-consuming tasks, it’s about long-term survival, growth, and leadership in a rapidly evolving world. Change is inevitable and unfortunately in the tech world, failure to respond in a timely manner puts your organization at risk of falling behind. At the same time, it puts your competitors way ahead such that by the time you’re playing catch up, it might be too late. In fact, it’s a well-documented fact that companies that prioritize automation outperform their peers by up to 40% in productivity, profitability, and innovation outcomes.
And because automation is now a must-have for most organizations, Microsoft Partners like Simplicity IT’s CEO, Ameer have no trouble ensuring the end solution is delivered to you. Ameer says ‘We are very open and very partner-friendly to bring in other partners to deliver the end-to-end solution to the customer.’ Of course these solutions are tailored since every businesses’ needs are unique.
To ensure your company is operating at the highest operational efficiency, Nyasha of Real Impact Technology is keen on assessments first to deliver value. Nyasha said ‘We do assessments to map out processes. Find high value processes that we can deliver automation and solutions.’ This reduces inefficiencies because as much as automation is a must-have, an organization must be careful not to automate the wrong things. Once you align automation with your organization’s strategic goals, the ROI is almost certain. It has been proven that companies can reap up to 400% ROI in the first year of deployment.
Getting the right solutions and aligning them to your organization’s needs is just a tip of the iceberg. Realistic Computing CEO, Sequioa Ramsey believes standardization is a key component that has been missing. To fill in the gap, Sequioa said, ‘We use technology stacks to integrate and connect across different platforms. Employing a standard framework allows us to extend into different industry-based solutions outside the platform.’ When you adjust to standard industry products, you are able to extend beyond geographical limitations and unlock the full potential of automation and innovation.
What’s Next: We’re inching closer to a place where automation will become a business’s most trusted operating system. Every workflow, every decision, and every customer interaction will be supported or enhanced by intelligent automation. Those who have embraced automation are already reaping the benefits. Those who are slow to action risk being phased out of their respective industries. So yes, the future is automation-first, but only when led by strategy.
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